Terms of service
Last updated: July 31, 2026
Welcome to Artekio. These Terms of Service ("Terms") govern your access to and use of the Artekio website, online store, digital products, content, features, and services (collectively, the "Services").
Artekio operates this store and website using Shopify, which provides the technology that enables us to offer our Services to you.
By accessing or using our Services or purchasing a product from Artekio, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services or purchase our products.
1. Digital Products
Artekio exclusively sells digital products. No physical products are shipped.
Digital products may include downloadable files, printable materials, coloring pages, digital artwork, templates, and other digital content.
After completing your purchase, you will receive access to your purchased digital product through the delivery method provided by our store.
Because our products are digital, you are responsible for ensuring that your device and software are compatible with the files or content you purchase.
2. Product Information
We make reasonable efforts to accurately describe and display our digital products, including their content, features, file formats, and other relevant information.
Product images and previews are provided to help you understand what is included in each product. However, the actual appearance of digital content may vary depending on your device, screen, software, printer, or other technical factors.
We reserve the right to modify, update, replace, or discontinue digital products at any time.
3. Prices and Payments
All prices displayed on our website are subject to change without notice.
The currency displayed may vary depending on your location and the settings available on our store.
You agree to provide accurate and complete billing and payment information when placing an order.
By submitting an order, you authorize us or our payment providers to charge the applicable purchase amount.
4. Orders and Digital Delivery
When you complete a purchase, you are purchasing a license to access and use the digital product in accordance with these Terms.
Once payment has been successfully processed, your digital product will be made available through the delivery method specified by Artekio.
You are responsible for providing accurate contact information, including your email address, so that we can deliver your purchase and communicate with you regarding your order.
If you experience a problem accessing or downloading your purchase, please contact us at info@artekio.com and we will assist you.
5. Refund Policy
We want our customers to be satisfied with their purchases.
Because Artekio sells digital products, we offer a 30-day refund period. If you purchase a digital product and decide that you do not like it or it does not meet your expectations, you may request a refund within 30 days of the original purchase date.
To request a refund, contact us at:
Please include your order information and the email address used to make the purchase so that we can locate your order.
Refund requests must be submitted within 30 days of the original purchase.
Once your refund request has been reviewed and approved, the refund will be processed through the original payment method, subject to the processing times of your payment provider.
6. Personal Use License
Unless otherwise stated on the product page, digital products purchased from Artekio are licensed for personal, non-commercial use.
You may download, save, print, and use the purchased digital products for your own personal purposes.
Purchasing a digital product does not transfer ownership of the underlying intellectual property to you.
7. Prohibited Uses of Digital Products
Unless expressly authorized by Artekio in writing, you may not:
- Resell or redistribute our digital products.
- Share, upload, or distribute purchased files publicly.
- Give purchased files to other people for their personal use.
- Repackage or sell our digital products as your own.
- Claim our designs or content as your own work.
- Use our digital products to create competing digital products for sale.
- Upload our files to websites, marketplaces, file-sharing services, or other platforms for redistribution.
- Remove copyright, branding, or other ownership notices contained in our products.
You may not use our digital products in any manner that violates applicable law or the intellectual property rights of Artekio or third parties.
8. Intellectual Property
All content available through the Services, including logos, brand names, text, graphics, images, illustrations, designs, digital products, product previews, and other materials, is owned by or licensed to Artekio or its respective rights holders.
Except for the limited license granted to you when purchasing a product, no ownership or intellectual property rights are transferred to you.
Unauthorized copying, reproduction, distribution, resale, or commercial exploitation of our products or content is prohibited.
9. Prohibited Uses of the Website
You agree not to use our Services:
- For any unlawful or fraudulent purpose.
- To violate any applicable law or regulation.
- To infringe the intellectual property rights of Artekio or others.
- To interfere with or disrupt the operation or security of our website.
- To attempt to gain unauthorized access to our systems or accounts.
- To introduce viruses, malware, or other harmful material.
- To scrape, copy, or reproduce our website content without authorization.
- To engage in activities that could damage, disable, overburden, or impair our Services.
We reserve the right to suspend or terminate access to our Services if these Terms are violated.
10. User Accounts
If you create an account with Artekio, you are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
You agree to provide accurate and current information and to update your information when necessary.
You must notify us if you believe your account has been accessed without authorization.
11. Third-Party Services
Our Services may use or contain links to third-party websites, applications, payment providers, digital delivery services, or other third-party services.
Third-party services are not controlled by Artekio and may have their own terms and privacy policies.
Artekio is not responsible for the content, availability, security, policies, or practices of third-party services.
12. Privacy
Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
13. Errors and Inaccuracies
Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, availability, promotions, or other information.
We reserve the right to correct errors, update information, or cancel orders affected by such errors.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services and digital products provided by Artekio are provided on an "as is" and "as available" basis.
We do not guarantee that our website or digital products will always be uninterrupted, secure, error-free, or compatible with every device, operating system, application, or software environment.
Nothing in these Terms is intended to exclude or limit any consumer right or protection that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Artekio and its affiliates, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services or digital products.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
16. Termination
We may suspend or terminate your access to our Services if we believe you have violated these Terms, applicable law, or otherwise engaged in conduct that may harm Artekio, our customers, or our Services.
Provisions relating to intellectual property, digital product licenses, disclaimers, limitations of liability, and other provisions that by their nature should survive termination will remain in effect.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational reasons.
When we make changes, we will update the "Last updated" date and publish the revised version on our website.
Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
18. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to Artekio, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
Nothing in these Terms limits any mandatory rights or protections that may apply to consumers under the laws of their place of residence.
19. Contact Information
If you have questions about these Terms, our digital products, your order, or a refund request, please contact us at:
Artekio
Email: info@artekio.com
By using the Artekio website or purchasing our digital products, you acknowledge that you have read, understood, and agreed to these Terms of Service.